Privacy Policy

Who we are

Zonova Tech ("we", "us") is a software development studio based at 41/1 Mihindupura, Mipilimana, Nuwara Eliya, Sri Lanka. This policy explains what personal information we collect through https://tech.zonova.lk, why we collect it, and what we do with it.

If you have any question about this policy, email tech@zonova.lk.

What we collect

We only collect information you choose to give us. Specifically:

• Contact form. Your name, email address, an optional phone number, and the message you write. You must also tick a box confirming you accept this policy and our Terms & Conditions. The form cannot be submitted without it.
• Direct contact. If you email, call or message us on WhatsApp, we receive whatever you send, including your phone number or email address.
• Job applications. If you apply for a role, we receive your CV and anything else you send us.

We do not run advertising trackers, and we do not buy, sell or rent personal information to anyone.

How your enquiry reaches us

When you submit the contact form, your message is sent to our own server and then delivered to our business WhatsApp account through a self-hosted WhatsApp gateway. In practice this means your enquiry is handled by:

• Cloudflare hosts this website and processes the request.
• WhatsApp (Meta) carries the message to our business number, under their own privacy terms.

The website itself does not store your enquiry in a database. The message remains in our WhatsApp and email accounts, which are access-controlled.

Your consent

We rely on your consent, given by ticking the box on the contact form, to hold your enquiry and reply to it. You can withdraw that consent at any time by emailing tech@zonova.lk, and we will delete the correspondence unless we are required to keep it.

Why we use it

• To reply to your enquiry and discuss your project.
• To prepare a proposal, quote or contract you asked for.
• To consider you for a role you applied to.
• To meet our legal and accounting obligations.

We do not send marketing emails, and we will not add you to a mailing list because you contacted us.

How long we keep it

We keep enquiry correspondence for as long as needed to answer you and to keep a record of any work that follows, then delete it when it no longer serves a purpose. Records tied to a signed contract are kept as long as the law requires. You can ask us to delete your information at any time.

Your rights

You can ask us to:

• tell you what personal information we hold about you;
• correct anything that is wrong;
• delete your information; or
• stop using it for a particular purpose.

Email tech@zonova.lk and we will respond as quickly as we reasonably can.

Storage on your device

We do not use advertising or analytics cookies. We do store a small amount of data in your browser to make the site work, for example remembering that you dismissed the cookie notice. See our Cookies Policy for the full list and how to clear it.

Security

The site is served over HTTPS, and the credentials used to deliver your enquiry are held as encrypted secrets, never in our website code. No system is perfectly secure, but we take reasonable care to protect what you send us.

Children

This site is intended for businesses and adults. We do not knowingly collect information from children.

Changes to this policy

If we change how we handle personal information we will update this page and the "last updated" date above.